THE VIRTUAL REPAIRMAN  CUSTOMER SERVICE LINKS- Shipping Info

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OUR SHIPPING POLICY-

WE SHIP TO ALL 50 STATES WITHIN THE U.S.,  INCLUDING HAWAII AND PUERTO RICO. WE ALSO SHIP TO CANADA, MEXICO AND THE UNITED KINGDOM FOR AN EXTRA HANDLING CHARGE*. WE DO NOT SHIP TO ANY MILITARY OR APO ADDRESSES AT THIS TIME.   WE USE THE US POSTAL SERVICE FOR ALL ONLINE ORDERS AND SHIP VIA PRIORITY MAIL WHICH TAKES 2-3 BUSINESS DAYS OR LESS TO RECEIVE.

ORDER TRACKING IS ONLY PROVIDED FOR LARGE ITEMS, AND IF TRACKING INFO IS APPLIED TO YOUR ORDER, IT WILL BE INCLUDED IN THE TRANSACTION RECEIPT THAT WE SEND YOU VIA EMAIL AFTER YOUR PURCHASE.

TRACKING ORDERS PLACED BY PHONE TO OUR PARTS DISTRIBUTORS CAN BE CHECKED BY CALLING THEM AT 800-507-4040 DURING BUSINESS HOURS. THE 800 FOLKS HAVE NO CONNECTION WITH WEBSITE SALES, SO IF YOU HAVE QUESTIONS OR CONCERNS ABOUT ANY PART ORDERED ONLINE, EMAIL US AT parts@repair2000.com .

M-F 8:00 AM - 6:00 PM CST
SAT 9:00 AM - 1 PM  CST

               

INTERNATIONAL SHIPPING-

        WE USE THE U.S. POSTAL SERVICE GLOBAL PRIORITY SHIPPING, WHICH TAKES 2-7 DAYS DEPENDING ON LOCATION. DUE TO THE EXTENSIVE CUSTOMS FORMS AND SPECIAL HANDLING, THERE IS A $12 FEE FOR INTERNATIONAL SHIPPING, ABOVE AND BEYOND THE STANDARD FREIGHT CHARGES. WE ARE UNABLE TO SHIP MANY OF THE WASHING MACHINE AND DISHWASHER CLEANING PRODUCTS DUE TO CUSTOMS REGULATIONS, BUT FUNCTIONAL PARTS AND TOOLS CAN BE SHIPPED.