THE VIRTUAL REPAIRMAN

CUSTOMER SERVICE LINKS- Refunds & Returns

PARTS SERVICE SEARCH

Refunds & Returns Policy-

You may return any item in its original condition for a full refund of the purchase price within 30 days of receiving your order.

THE PACKING SLIP OR A COPY OF THE SALES INVOICE MUST BE SENT WITH ANY RETURNED ITEMS & REASON FOR RETURN MUST BE INCLUDED. THE RETURN ADDRESS IS WRITTEN ON THE PACKING SLIP. IF YOU ORDERED FROM THIS WEBSITE, YOU MAY RETURN THE PARTS TO THE ADDRESS BELOW. REPAIR MANUALS AND TOOLS CANNOT BE RETURNED.

REFUNDS WILL NOT BE GIVEN FOR INCOMPLETE, SCRATCHED, DENTED, BROKEN OR OTHERWISE DAMAGED ITEMS. THE RETURNED PART MUST BE PACKED IN ITS ORIGINAL BOX. SHIPPING/HANDLING CHARGES ARE NON-REFUNDABLE UNLESS WE MADE A MISTAKE IN YOUR ORDER, IN WHICH CASE WE WILL COVER ALL CHARGES.

Parts must be returned to the following address only if you purchased from this website:

The Virtual Repairman

7010 W Hwy 71

STE 340, PMB 101

Austin, Tx. 78735

IF YOU HAVE ANY QUESTIONS REGARDING HOW TO RETURN PARTS ORDERED FROM OUR AFFILIATES, PLEASE REFER TO THE PACKING SLIP THAT CAME WITH THE PART FOR CONTACT INFORMATION.